My piano is a 1906 Pleyel 64-inch grand with some pre-existing problems due to neglect. Hammers get out of adjustment, keys stick a little, and it goes out of tune easily. Terry has been able to maintain my piano in as great condition as is possible, so that it is a pleasure to play and use for composing. Anyone who owns a piano in the Raleigh-Durham area must have Terry as their piano tech otherwise your piano is going to suffer, as well as the ears of whoever is nearby.