I have been using Mr. Terry Neely to tune my baby grand piano for several years now and wouldn’t choose anyone else now! He is knowledgeable and skilled in maintaining my “baby” and I trust his expertise completely. He was able to adjust the sound of my Kawaii to be less bright like most Japanese pianos and allow for warmer tones to come through – which pleases my ear more! I also love the ease of scheduling and the reminders to get another tuning when it is time.